Dish Network
Told To Keep Paying Same Amount, Then Disconnected For Balance

After having dish installed after a move in July I was offered the Americas top 200 & premium Channels for a 3 month special price.in sept. My trial was up. My bill also went up. I called dish to see how I could keep the channels but reduce the price. The customer service rep told me "no problem. Keep the current package & keep paying $84.17 & dish will adjust the bill on their end" I have been paying $84.17 as instructed by the dish rep & today I was disconnected for a remaining balance after paying the $84.17 as instructed by dish rep.

I called today after disconnect & talked to 5 different dish reps & it is still not resolved. They each gave me a different answer & amount to pay. The dish reps were rude, un knowledgeable & unhelpful. Sad that I've had dish for 10 years that I've experienced the worst customer service from dish today than I ever have had in the last 10 years of being a dish customer. I Would never recommend dish!!

Company: Dish Network
Country: USA
State: Illinois
City: Palatine
ZIP: 60055
Address: Dept 0063
Phone: 18003333474
Site: dishnetwork.com

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