Directv
Salesman Agreed Channel Lineup Installer Could Not Activate

I called Directv to purchase TV. The salesman we talked to agreed to what channels we would like to have. He agreed we could do what we wanted. Then when the person came to set up the equipment and tried to start it, he was told that we didn't have the program set up. After several frustrating minutes on the telephone, we could not get the channels the way the salesperson had agreed. After we settled for almost everything, we had to make multiple phone calls to get all the channels agreed to.

I consider this a bait and switch, when the salesperson promised one thing and the company does not accept this arrangement.

Company: Directv
Country: USA
State: Colorado
City: Greenwood Village
Address: PO Box 6550
Phone: 8005315000

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