Guardsman Furniture Protection
Ripoff months of corraspondance and then get denied because the date was wrong

I contacted guardsman to correct a problem with a seem in my leather couch and sofa. There process to place a claim is Absolutely ridiculous. I had filled out a form mail it to them for review.

They denied it because the damage was not done by a human error. So if i lied on the form and said i pilled something on it and cut it with a knife it would be covered. How stupid is that! My request in the 5 days of first concidering it a problem. I stated that I did follow your procedures once I believed it was a problem with the seem.

You call the 1-800-253-3957 and you cannot discuss your denial with anybody. You have to submit another letter to go infront of a board for review. They spend more time fighting you then just backing there product.

If you notice i used half of the other report because we were treated ecactly the same way. Needless to say if you go to buy furniture and they try to sell you a guardsman protection plan dont walk, run to the nearest exit!!

Company: Guardsman Furniture Protection
Country: USA
State: Michigan
City: Grand Rapids
Address: P.o Box 88010
Phone: 8002533957

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