Capital One Credit Card Services
Charged-Off Visa Card I Never Had Sold to Collectors

Shops, Products, Services

I received a Mastercard from Capital One in May I charged a new kitchen counter top for $410.00. Shortly after that my husband passed away so I got a little behind on payments although all together I had sent twice as much money to them than I had charged on that card but they said I owed them something like 800.00 but they would settle for half of that if I paid it all at once so I borrowed money from family and paid them off.

I still kept getting calls from their collections almost every day after I paid them off saying they wanted there money for a visa card that they said I had which is around $1300.00 now. I have never had that card and if they sent me one I never got it.

I ask them to send me verification that I got and used that card which to date they have not done. They filed this with the credit bureau and done a charge off and then they keep selling it to different collections companies to keep it updated. If I really owed that bill I would have paid on it but I refuse to pay for something I never had. They are big time rip offs. How do I stop them or how do I make them prove it to me.

There should be a law that would make them prove I used that card before they have the right to ruin my credit.


Company: Capital One Credit Card Services
Country: USA
State: Virginia
City: Richmond
Address: PO Box 85015
Phone: 8009033637
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