Cingular
Calls Dropped After AT&T Wireless Merged Into Cingular

I was a long time customer of AT&T wireless, 6 years to be exact. I was told that they were making a merger with Cingular wireless and was assured that there would be no changes in my service or contract. What a load of crap! I had what they called digital service since that was the only option when I first received service with AT&T. It was great. I had an awesome call plan with 1000 daytime minutes and unlimited nights and weekends for only 39.99 a month.

I didn't immediately notice a difference in my service. It took about 6 months before the real problems started. Every time I would make a call or received a call it would drop within 30 seconds. I was transferred to their tech assist and they tried troubleshooting (so they called it).

Nothing worked that we were doing. They told me since they had switched to GSM that I would have to change my plan and they didn't guarantee that my calls wouldn't be dropped. Thanks a lot AT&T

Company: Cingular
Country: USA
Site: cingular.com

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