Walgreens Pharmacy Retail Store
Discriminatory, rude cashier, assistant managers, unconscientious and unprofessional treatment

I asked cashier to change my dollar to make a phone call. Cashier. Mr. Robert Rodriguez said "we do not give change unless you buy something" I was trying to explain why I needed the change for but instead stated " You wanna talk to our Manager" I said OK. I waited for manager. Manager-Mr. Francisco, Carillo came and I asked for a change. He said It's memorial day weekend we do'nt give change on holidays since we might run out. I try to explain why I needed change but then he rudely stated"I'm off duty you need to talk to another manager. I waited 15 minutes. Another Manager-Mr. Rasham grooms came and said the same thing. I told him I needed change to make phone call to my grandmother since I forgot the name of the medicine she was trying to ask me to buy here in Walgreens. I was never given an opportunity to explain why I needed the change and neither of the managers offered for me to call my ailing grandmother to find out the name of medications she needed. I called the customer service to file a complaint and I was told that Mr. Romero who was the head manager will contact me. He never did. I wanted for Mr. Romero to send his staff to a public relations class or a Customer service class and I wanted proof that he did send them. I do not want these people to do the same thing to others. I work as a supervisor and we send our unethical staff to class and we even counsel them for unprofessional behavior.

Company: Walgreens Pharmacy Retail Store
Country: USA
State: California
City: Anaheim
Address: 3446 West Ball Road
Phone: 7148210167

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