Walgreens Pharmacy
Poor Customer Service

I had a RX filled on a Monday for an antibiotic, erythromycin. I was told that they could only give me a partial order as that was all they had in stock. The balance of my RX would be in the next day. I recieved a call on Thursday that the balance was in. This was two days later than I was promised. I went to pick up the balance on Friday as I was now out of this medication. I was told that it was not in yet from the warehouse and they couldn't tell me when it would be in. The clerk at the pharmacy left it at that and said next customer. Any dummy knows that an antibiotic must not be skipped and finished until the RX is gone. I had a very bad infection and Walgreens didn't seem to care if Imissed any dosage. I asked to speak to a manager. She offered me a soulution: She would call around the area to see if another Walgreens had the antibiotic and whould then pick it up for me and bring it to the store where I was waiting. That was a very kind gesture on her part and part of her job as a manager. I waited an hour for her to go 7 blocks. Although I very much appreciated her helping me I was still upset with the Pharmacy Manager who could have either called around for the balance the first day I was there or made sure the balance was in when promised.in the Chicago area there are hundreds of Walgreens stores. I am a Senior Citizen who does not drive and the Pharmacy Manager knew this. I think it is horrible they way Walgreens treats it's older customers. I for one have been shopping at Walgreens for over 30 years. I think it's about time I looked for another pharmacy.

Company: Walgreens Pharmacy
Country: USA
State: Illinois
City: Chigago

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