Circuit City
Failing to refund upon return of merchandise

The short version of this odyssey is receiving a microwave oven that I never ordered, which was subsequently picked up AND received back by Circuit City. Six weeks later they not only have not credited my credit card, but they have argued with my credit card against my billing dispute (which I initiated immediately when their incompetent customer service gave me misleading information).

So now they have the microwave back AND my $108. They have made a crusader out of me, and I will tell anyone who will listen never to shop with these thieves.

Company: Circuit City
Country: USA
State: New York
City: New York
Site: circuitcity.com

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