Crafters' Paper And Supply
Company doesn't like to send people the products they paid fo

Shops, Products, Services

I ordered an item from this company online. After paying, I received confirmation of payment and delivery time (5 - 10 days).

After 7 days, I decided to shoot them an email to request my delivery confirmation number, so that I may track the purchase. I never received a reply.

On day 10, I called. They have a voicemail set up. I left a message; no reply. I called a few times after that; nothing.By this time, it was day 16

I didn't get a peep out of them until I filed with the BBB, and they MADE the company reimburse me. I received an email immediately after from the manager confirming my refund. That's it. My item was never shipped, my communications were ignored for two weeks, and I don't even get an apology or explanation.

If you go to the BBB website, you'll see that they have about 60 of the EXACT same complaints from customers over a 36 month period.

Do NOT do business with these people, as they have no clue how to conduct it. They'll take your money, not send you the products you paid for, and ignore your calls and emails until you raise holy heck with the BBB about it.


Company: Crafters' Paper And Supply
Country: USA
State: Michigan
City: Kalamazoo
Address: 7588 Orchard Hill
Phone: 2693539146
  <     >  

RELATED COMPLAINTS

Furoutlet
Furoutlet is a scam! Send me the item that I didn't order. After the item was returned, I have NOT heard from them since!

Enso Naturals
Took my payment but did not send any products

Dirndlexpress
Www.dirndlexpress.com Reported ordered item backordered, then never fulfilled the order and kept the money

Consumer Products USA / Edealz USA
On 02/18/08 we ordered a laptop with American Express card requesting a 2 day delivery. We received confirmation of order still not recd. Several calls made. No call back

HarborFreight Tools
Poor Service

Proud Pet Supply, Online Store
HORRIBLE Customer Service, No Refund after Product Returned

Stanraer
Provider of kitchen wares and assorted cooking tools and equipment

Islam Box LLC
Islam box llc "scammed me"! Do not trust or purchase from them!

Cabin Fever
Shopcabinfever.com Advertises/Sells products they do not have!

EMH Group
Ripoff poor customer service horrible quality lies