Target
Customer Service Out The Window ripoff

I will never shop at Target again. I was registered with them for wedding gifts. A friend of the family purchased a suitcase and gave it to me. Unfortunately one of the zippers was broken. My mother took it back to exchange it (tags and all) and they told her they would not exchange it without a receipt.

My mother embarrassingly had to go back to the people who bought it for me and ask for the receipt. When my mother returned with the suitcase and the receipt she handed the receipt to a cashier up front. She was instructed to go back and retrieve an identical suitcase, which she did.By the time my mother returned the cashier had misplaced the receipt. My mother said, "Well I gave it to you." And the cashier replied, "I know, but I can't find it and I can't let you exchange the suitcase without a receipt." Can you believe that!

My mother, who is a senior and very christianly, told the woman that she had a doctor's appointment and in 5 minutes she was going to leave Target with the suitcase whether they'd found the receipt or not. They called security on her! Thankfully before it got too out of hand the idiot cashier reached into her pocket and found the receipt.

I sent Target Corp and email describing the incident and it went completely ignored. They have no respect for their customers and no sence of customer service. My sister-in-law won't shop there anymore either because of a seperate unrelated incident.

Target sucks and I will never ever buy anything from them again.

Company: Target
Country: USA
State: Tennessee
City: Memphis
Address: Spottswood Avenue

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