Customglassware.com - Ideas Express
Ripoff unable to complete work horrendous customer service

I put an order on December 17, that must be shipped by Jan 15. They prepared it and organized my image before December 20. On December 30, they delivered a contact stating these were having manufacturing setbacks and could be not able to finish the purchase promptly, predicting a shipping day of January 20, your day prior to the occasion. I had been provided the choice to stop the purchase or spend extra to obtain it-done promptly. I told them-they had a need to finish the purchase promptly and, if that necessary hurry assistance, they had a need to spend it. I put the purchase over time in order for them to have their 15 business days to obtain it done and there is evidently an issue at their organization which was stopping it from getting done.

They nevertheless, terminated my purchase without notice. They began delivering the nastiest e-mails, blaming me of requesting "anything for nothing" when the truth is, the things they needed was for me personally to cover their failure to meet up their responsibilities and I had been reluctant to become bullied into that. Whenever we attempted to contact, they'd not speak with us. After I sent emails requesting them to describe why it required 10 times to inform people these were having an issue creating a wait and just why these were trying to blame us for that issue which was clearly on the finish, they dodged the issue and operated in a fashion that no body in customer support must have completed. They essentially turned to mention calling and extremely unprofessional conduct. Anybody considering performing organization with this specific company must exercise extreme care before doing this.

Company: Customglassware.com - Ideas Express
Country: USA
State: California
City: Alhambra
Address: 1118 West Valley Blvd. Suite 6119
Phone: 8885924248

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