Cingular
Billing Error Acknowledged by Reps Then Denied, Now Owes Over $1,000
- 12-10-2005
- 11
For the pass month I've been calling cingular trying to figure out why my bill was so high. I spoke to over six different people telling me the same thing that the company billed me wrong. When they sent the bill to the higher adjustment group they said my claim was denied because I was roaming... For the past month they were telling me they billed me the wrong way and when I called back they said they never told me such a thing and that I was lying. So now I owe over 1,000 dollars since I didn't pay my other bill on time... The bill was in review... By the way so how would I have known how much to pay. The company lies... The whole time we have been with them they lied and their services are so bad. If anyone is thinking about getting cingular please think again. They are a major ripoff big time. I don't know what to do... I don't really have a thousand dollars to pay it off and I feel even if I take them to court where is my proof. If anyone has any advice please let me know.
Company: Cingular
Country: USA
Site: cingular.com