Monitronics
RIPOFF wouldn't close account and kept charging

Completed contract with Monitronics and informed them we were moving. REceived bills after the move and at first they said the request needed to go to their customer service department and needed to be in writing. At that point, we paid for two months since we had closed the account and no-one lived at the address monitored. Three months went by and we received a bill for more. WE called, complained and had sent the last payment with a letter to close the account. After arguing with several people, they agreed to trim the bill down. The next month, we received another bill. When we called again, they shut down the account. This took six months after we moved!

Company: Monitronics
Country: USA
State: Texas
City: Dallas
Address: 12801 Stemmons Fwy. Suite 821
Phone: 8004479239

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