Cingular Wireless
Refund of $176.10 Overpayment Promised Then Denied After Three Months

During the process of ATT changing to Cingular Wireless I overpaid my account by $176.10. I contacted Cingular a number of times to determine how I could receive a refund. I was eventually issued a refund reference number and was told I would be issued a check by 16 September. On 17 September I called to confirm the refund was issued only to be told they decided I was not due the refund an refused to pay.

I have waited patiently for 3 months for this refund and once they decided not to pay this, did not call, write or contact me any other way to even address the problem.

I am totally disgusted with the company and would strongly discourage anybody from entering into a company that does not deal with you honestly.

Company: Cingular Wireless
Country: USA
State: California
Address: PO Box 68056
Phone: 8008887600

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