Best Buy
In ne. My opinion is "Don't deal with these thieves"

Shops, Products, Services

I paid $200 dollars for a 3 yr inhome warranty and have not solved even one of the many problems. Best Buy says they do not warranty software only hardware to call the mfg. The salesman told me that I would have full coverage for 3 years no matter what happened. Some little weasel from Best Buy gave me a call after I emailed the mfg. And got smart with me. He was a liar and denied that I had spent countless hours on the phone trying to fix the problems. He also denied me inhome service. I also went to the store on 2 occasions and was told that if I brought it in they may or may not fix it without charge if and when they had time. So far I have been told to pay 15 dollars ea. For 2 cds to fix it, told I could get help for 15 dollars a min. And yelled at by a tech. Because HE couldn't fix junk either.

Mike
Lincoln, Nebraska


Company: Best Buy
Country: USA
State: Nebraska
City: Lincoln
Address: 400 N. 48th
Phone: 4024641820
  <     >  

RELATED COMPLAINTS

V2 Premier
ShopNBC software support hardware support ripoff extended warranty sham unqualified techs

Micro Center
Winbook Breach of Warranty

Sears Hardware
Refused to honor "FULL UNLIMITED WARRANTY ON CRAFTSMAN MECHANICS' TOOLS" told me the sears had changed the warranty and would no longer replace tools. Told me that the printed warranty does not exist. However I still have the written warranty

ABC RIPOFF Warehouse
Warranty Plus Ripp off

Circuit City
Ripoff warranty misleading lie computer class-action service consumer fraud ripoff deceptive company

Brick Furniture Store
Sold leather and 5 year warranty, but not leather and full 5yrs warranty void - leather sofa, chair and love seat

Hewlett Packard HP
Newly purchased HP Pavillion DV6000 Warranty is not a warranty, apparently

Best Buy & Geek Squad
Idiot employees

Gateway
Sales and Gateway company ripoff

ABC Warehouse
Lies, con's, and excuses. Whatever happened to good customer service? ABC warehouse is a store of thieves and degenerates