WalMart
Exchange Limit Reached on Baby Gifts, No Gift Card Without Receipt

I was given many gifts for my premature infant, after he came home from being in the hospital almost 2 months, that would not fit him or he could not use due to his size and/or condition. Being that he was born early, I was not able to have a baby shower so the gifts have all come at different times.

As I was not aware of the Return/Exchange policy of WalMart, I was told that I had reached my limit and that they would not exchange any more of the gifts my son receives. I did tell them of my situation and told them that I know I would be receiving other things and would most likely bring things back for an exchange. To no avail the CSM kept stating I could not get a gift card or exchange without a receipt and that I should ask individuals for receipts upon receiving a gift. This however is ridiculous. I refuse to ask for a receipt and make someone feel like their gift was not worthy to be received.

If Walmart is so hung up on this crazy exchange policy they should give gift receipts. I spend thousands of dollars at Walmart and at Sam's Club. And in my time of hardship with my son, they should be a little more understanding. This really discuses me and many other people. WalMart is becoming a ripoff.

Company: WalMart
Country: USA
State: South Carolina
City: Greenwood
Address: By-pass 72

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