Sprint PCS
SprintPCS double charged me

Shops, Products, Services

I made the mistake of ordering a new phone on-line. At that time they recieved my credit card number, which I provided, they imeadiately deducted my bank account.

Then later on that day I was checking my Sprint account, and found out they also charged my sprint account the same amount of money they also deducted fron my bank account.

When I got home that evening I noticed our phones where turned off? I immediately called a sprint representive to find out why, they told me I was over my "spending limit" which was only $250.

My bill each month is never over $95, but with sprint "double deducting" this account of course it was over. The represenitve said she would "add an additional $250 so our phones could be turned back on, that didnt happen until the next day.

Acouple of weeks later I recieved my normal bill which was a whopping $375! Yeah, I bought the phone, but I paid for it, why was my phone bill charged?

I am still trying to find a representive to help me correct this, it's been 3 months!


Company: Sprint PCS
Country: USA
State: Texas
City: Dallas
Address: P.O. Box 660092
Phone: 8882114727
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