LivingSocial.com
Bad Customer Experience

Living Social rescheduled the "dinner concert cruise" I had purchased (my very first purchase, and most likely last) to a week after my original pick and when I tried to change it to another date that was good for me, they said I cannot because of their 7-day policy (apparently I called 5 days prior), and not only can I not get rescheduled, I cannot get a refund on my voucher as well... So I'm screwed coz I'm unable to make it to the date they rescheduled me to. The customer service person I spoke to (Edward) was also very unsympathetic. Very bad experience.

Company: LivingSocial.com
Country: USA

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