Southwestern Bell Cingular
Combined Billing Discount and Home Coverage Promises Not Kept

Here is our frustrating history with SBC/Cingular for a year now.

Regarding Cingular Mobile First:
1) Last year we signed a 2 yr. Contract for Cingular service, mainly because of the combined 20% discount billing with SBC and the promise that the coverage would soon be in our home area. At that time via phone calls to SBC and Cingular I made sure by going to the Cingular store instead of ordering online I would still qualify for combined billing and was told yes.
2) I was concerned about our phone getting dated in 2 years, but was told that by signing a 2 yr. Contract and getting new phone specials, we would qualify again in a year for a new phone special.
3) I was also told our home in Cedar Hill was getting a new tower and the service will extend to our home.

Company: Southwestern Bell Cingular
Country: USA
State: Texas
City: Cedar Hill Dallas
Site: sbc.com

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