Southwestern Bell Telephone/Cingular Wireless
Wireless phone ordered with promised delivery never arrived
- 12-28-2002
- 13
On 12/16/02 I dropped my "the works" from swb and ordered a wireless phone w/promise of delivery in 2-4 day w / $14.99 freight charges
After 48 calls to swb and cingular wireless as of 12/28/02 still no wireless phone
Swb blames cingular/cingular blames swb/still no phone or tracking number
Christopher Adams of cingular advised this has happened to many customers and he has had numerous complaints about this service
12/28/02 still no tracking number nor wireless phone
Can you help me to resolve this matter?
Swb still wants to charge me $14.99 for delivery/I deserve some kind of compensation for swb incompetency
When i asked abby @ swb for a supervisor she advised that all supervisors were on vacation for the holidays. Do you believe this? I don't
Company: Southwestern Bell Telephone/Cingular Wireless
Country: USA
Phone: 8004647928
Site: swb.com, cingular.com