Cingular Wireless
Billed for a contract never received and sent to collections

My husband and I received a cellular phone from Cingular through Bellsouth. I had called to add caller ID on my home phone and was informed from the service rep at Bellsouth that we could get a phone from Cingular and if I agreed Cingular would mail me a phone, contract to sign, etc. I said sure. Several days later the phone arrived but no contract. The phone worked when it arrived. We never had to call and activate it or anything. We waited on a contract. The contract never came. We started getting bills from Cingular for monthly service. We paid the bills and called several times for a contract. We never got one. We finally decided to stop service with Cingular because we rarely had a signal. We now are stuck with a bill that has been turned over for collections for the remainder of a contract that we never signed. My husband called Cingular and explained this to them and they very rudely stated that it was are tuff luck. Pay up. What do we do??? Are we responsible???

Company: Cingular Wireless
Country: USA
Site: cingular.com

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