Xbox Live
Fraudulent Billing practices

Watch out for xbox live payment and protection methods.in 2011 I terminated xbox live after I had been charged the yearly charge on the dormant bill (costs ach out-of banking account without notice); termination created 4/14 (evening after ach payment); Microsoft DECLINED to pay the billing when I named oneday after dark yearly renewal day-despite the fact that they might observe that the consideration hadn't been used for that previous year (as our xbox was handed away). 2/15 another yearly charge removed (2 weeks prior to the year was actually on a terminated consideration!). They preserve a brand new purchase was created -employing my obsolete charge card info-humorous thing is the fact that I've not approved any costs and also have not really had an xbox in my own house for more than 3 decades! They can't actually tell me who put the purchase or approved the cost. Additionally, they preserve that even though card ended 1 the billiing contract provides them carte blanche to carry on to operate payment against expired cards without operator agreement. Hmmmm-does not move the reasonability check. I wonder just how many others on FB have experienced an identical scenario. I am also questioning why the first choice in application doesn't have stronger protection needs and handles to safeguard it is customers-huge disappointment in threat mitigation! Finally, if Microsoft cannot tell me where this "purchase" originated from -they charged me for - it appears sensible this might be associated with hackers which have determined ways to get their yearly xbox live entry - totally free-about the shells of microsoft customers. Iam searching for anyone who has already established this encounter-Iam thinking when there is a-class action suit chance.

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Company: Xbox Live
Country: USA
State: Washington
City: Redmond

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