Netflix
Unannounced 60% Price Increase Without Consent

It really saddens me to have to be here reporting this. I was a very happy customer of Netflix since Dec. The User interface was great, and streaming quality was okay. Nevertheless, I really enjoyed streaming feature, and could have seen myself a customer for life. That was until I noticed my bill was increased by 60% without my direct consent or acknowledgment.

I thought Netflix was considered a fair company, so I figured I could call and reason with him about a $8/month adjustment for a total of 6 months. I explained to them that I was not aware of this increase, nor consented to it, so I would like it either 1) refunded or 2) a credit towards remaining a customer and the whole thing would be behind us.

Wouldn't you know, they refused to accept any responsibility this surprise price increase; and we proceeded to cancel my membership.

Company: Netflix
Country: USA
State: Florida
City: Fort Lauderdale
Site: netflix.com

  <     >