Red Box DVD Rentals
50% of returned movies have been charged "not returned" or how to make money renting dvd for $1

I rented DVDs from Red Box until they have been unable to track returns or willfully billing $25 non return charge for returned movies. Three of the last six movies rented and returned have been deemed "not returned". Red Box kiosks do not issue a receipt on return so it just your word against theirs. And they believe I am lying to keep a stupid DVD.

I believe they are incompetent or disreputable, I hope it's just incompetence. They were unwilling to credit my charge card the overcharge they claimed. Do not use their service thinking $1 dvd rentals are good value. A couple of non return charges will cost you $50. Not a great value and it will be insulting trying to correct the "mistake"

Company: Red Box DVD Rentals
Country: USA
State: Virginia
City: Richmond
Address: Redbox Automated Retail, LLC
Phone: 18667332693
Site: redbox.com

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