Netflix, Inc
Customer Service Page Has No Way to Ask Questions

Recreation & Entertainment

I love watching shows on Netflix with the streaming option. Recently some of the shows I used to watch have been labeled "unavailable" for streaming, and now only available on DVD. When I went to the "Customer Service" page, the options for actually asking about that were non-existent. They have generic choices that you have to click on to reach the next page, which is more generic choices that have nothing to do with what I am trying to find out about. There is no window to type a question to send to them, and there is no email address. I guess they really don't want to hear from their customers. I didn't think they were just another big, bad, corporate machine, but I guess I was wrong.


Company: Netflix, Inc
Country: USA
  <     >  

RELATED COMPLAINTS

Netflix Inc
Next episode not available when selecting from TV lineup

Netflix, Inc
No Feedback Option and Anime Plays Only in English

Netflix, Inc
Redesigned Streaming Interface No Longer Shows Episode Length

Netflix, Inc
Twelve streaming shows moved to DVD only

Netflix, Inc
Billed twice monthly for streaming and refund refused

Netflix, Inc
Banner ads cut off bottom of streaming video

Netflix
Streaming queue failed on Panasonic Blu-ray player

Netflix
Billed for a year of streaming never signed up for

Netflix, Inc
No Japanese Audio or Subtitles When Streaming, Price Rising

Netflix
Charged Twice Monthly for a Duplicate Account