Disney Movie Club
Unordered DVDs Shipped After Card Compromise, Return Label Not Prepaid

Recreation & Entertainment

Credit card compromised August. Credit card company notified me immediately and issued new card. Two weeks later I received four DVD's from Disney Movie Club which I never ordered, along with membership information. I called credit card company and payment of membership immediately dealt with. I then called DMC, explained the situation, and they told me they would send a prepaid label so I could return the DVD's to them. They apologized and they did give me email of person or entity who placed the order, and that info given to credit card company that has been investigating the card compromise.
TDMC sent what I thought was a prepaid label in the mail. I packaged the DVD's and planned to mail them later that day. In the meantime the postmaster delivers another batch of DMC DVD's to my house.
I take the package I prepared to post office to mail, along with today's mailing, and was told that the label they sent wasn't prepaid.
To say I am furious is putting it mildly.
I couldn't find an address online for them so I'm using the post office box that was part of their mailing material.
I'll try the 800 number again.
This is a real scam. Someone is getting credit card info and ordering these DVD's.
Thank you.


Company: Disney Movie Club
Country: USA
State: Wisconsin
City: Menasha
Address: P.O. Box 8023
Phone: 8003280612
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