DirecTV
Service Suspended After 8 Hours Over Mother's Old Debt

Recreation & Entertainment

I ordered DirecTV online on Monday. Tuesday it was installed. I paid a $200 setup fee. Eight hours after the service was activated, it was suspended.

I live in an RV park. I moved into my mother's former space after she left. She had DirecTV before. They claim she owes $500. I am now responsible for that debt because I live here, am related to her, and had mail sent here in the past. They will not reinstate my service until I pay her debt! How is that fair? How is it legal?

And my $200 is apparently non-refundable. So I paid $200 for eight hours of cable. That's expensive. Can anyone help?


Company: DirecTV
Country: USA
State: California
City: Hemet
  <     >  

RELATED COMPLAINTS

Direct Tv
Deposit kept and service not reinstated after payment

Direct path
Horrible!

Direct tv
Denied service because of father's past-due account

Direct tv
Satellite Signal Lost Nearly Every Day Compared to Cable

Direct TV
Tech Refused RV Hookup and Falsely Claimed I Threatened Him

DirecTV
Service Move Marked Cancelled, Then $112 Fee After Blocked Dish

Direct TV
Defective receiver and missed visit lead to $300 cancel fee