DirecTV
Service Move Marked Cancelled, Then $112 Fee After Blocked Dish

I have been a DirecTV customer for one year, providing my 74-year-old father with Russian television, since he cannot speak English and is alone at home practically all day. A few weeks ago I moved, and I called them on Friday to tell them to activate service on Monday at my new apartment. And what do you think happens??? NOTHING! So I call them on Tuesday to ask what went wrong.

They say that my move has been "cancelled." Ok... So anyway, when the technician finally comes, he says the southwest corner of my apartment building is apparently blocked, so the dish can't be installed. At this point I'm just like, "ok whatever, I'm through with DirecTV anyway!!!" But the last straw was when DirecTV customer service told me that I have to pay a cancellation fee of $112!!!

And now I'm looking at all of these complaints about DirecTV, and just, OMG!!! How are they getting away with all of this? Seriously, someone has to stop these guys.

Company: DirecTV
Country: USA
Site: directv.com

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