Dirrect TV
Charged More Than Promised for HD Package, $424.28 Cancel Fee

On March 25 I was promised a promotional package deal with Direct TV. I accepted this with the understanding that I was getting the Ultimate HD package, consisting of over 200 channels, at a cost of $72.91 per month for the first 12 months, increasing to $82.91 after that. I made numerous phone calls to the company. I wrote two or more letters. My main complaint was that I was being charged more than I agreed to.

Finally, while I was home convalescing from open heart surgery, my wife called about the bill being $97.00. They told her they would give us a lesser plan called The Choice Plan, and that way reduce the dollar amount to approximately what I was planning to pay. I did not get what I was promised.

I sent their equipment back to them. I notified them that I was cancelling the service on July 29. They are now charging me $424.28 for early termination of the agreement. They did not live up to the agreement to start with, and that is why I cancelled the service.

Company: Dirrect TV
Country: USA
State: Georgia
City: P O Box 538605 Atlalnta
Address: P O Box 6550 Greenwood Village CO 801555-6550
Phone: 8005315000

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