Sirius Satellite Radio
Customers watch out for Sirius Radio!

I triggered my Sirius radio which was factory-installed in my own automobile on Feb 23 and taken care of 2 yrs. Our charge card was billed instantly but I'd issues with the sign. I named straight back and wound up keeping for a lot more than one hour for technical assistance. I'd them check the sign again also it got through.

Later the exact same night I dropped the sign again and needed to call-back for technical assistance. This entire procedure for calling and awaiting lengthy intervals of that time period was annoying and so I named on January 24 and ended this support seeking a complete refund. I had been informed on January 24 from the consultant the credit might consider 3-5 business days.

On today, the sixth business-day I named Sirius back since the credit wasn't put on my charge card and waited 28 units to consult with a consultant. The consultant subsequently advised me the individual about the 24th of Feb forgot to deliver through the credit and that I would need to delay another 3-5 business days to get a credit. I informed her this was bad customer support and requested to consult with a boss. A guy called "Carl" who recognized herself whilst the ground-walker was excessively rude and stated there is nothing else that would be completed based on the senior-level. I subsequently required to consult with a senior-level individual and he hung-up on me. I create still another phone to Sirius to obtain an address to deliver a person criticism and also the consultant set me on-hold for 24 units before I had been disconnected.

I still am unsure I'll obtain my credit and certainly will have my lawyer contact Sirius.

BUYERS AVOID SIRIUS RADIO!!! They consider your cash and supply you with terrible customer support.

Company: Sirius Satellite Radio
Country: USA

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