Sirius Satellite Radio
Held 45 Minutes on Renewal Line, Then Line Went Dead

TV & Radio

I got an e-mail from Sirius about renewing my satellite radio subscription. I called the number for renewal and waited on hold for 45 minutes! Then, the line went dead and I got a dial tone. I called back at a different time and gave up after a 20 minute wait. I tried to reach their tech. support and got a recording saying "no one is available—call back." I finally left them an e-mail and someone contacted me and eventually resolved the problem. After spending so much time and the frustration, I would not recommend Sirius to anyone.


Company: Sirius Satellite Radio
Country: USA
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