Sirius radio
Collections call for money not owed after cancelling at end of contract

Miscellaneous

I hope that you can help me with a problem that I'm having with Sirius Radio. I bought a new car that came with 3 free months of Sirius and at the end of the 3 month period, I started getting aggressive calls from Sirius to extend my service for another year. I relented thinking that I would enjoy listening to commercial free radio. That was not the case. Every channel that I liked had commercials and deejays that loved to hear themselves talk. I decided that I would not renew the service and informed Sirius by telephone and by email of my intent to non-renew when I received their renewal notice. I assumed that they had cancelled my service as requested on the renewal date until today.

I just got a call from a collections agency claiming that I owed Sirius money! I absolutely do not as I paid for the full first year and requested cancellation at the end of the contract. I believe that this is a scam to force me to renew with them. Can you help? I've filed a complaint with the FCC against them but after researching Sirius online, I found many thousands of complaints against them for shady marketing and billing practices. Thanks for anything that you can do regarding this issue.


Company: Sirius radio
Country: USA
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