Groupon
Refund

Recreation & Entertainment

Bought event passes for Queen Mary and also the Snow Chill for December Vacations. I bought the seats and created the concerns using the occasion as directed. Because of function I had been not able to attend the function. After I approached Groupon Customer Support they refused my reimbursement centered on a "7-day following the purchase time" principle. The issue with that's you'd to buy the seats over 7 times prior to the occasion to obtain the discount! The seven days arrived and went before I had been actually in a position to attend the function. I described this towards the customer support reps and was the informed I really could keep the voucher and utilize it towards the same occasion next year. Therefore my only choice was waiting annually to wish the same occasion could be accessible which I'd have the ability to attend. I returned and forth many times using the organization plus they definitely declined to provide me a return. The total amount has ended $100, so we'renot referring to a little amount of cash here. The function/support didn't endure any harm or price since I did not attend, there merely is not any cause to not return my income. I've also published this on FaceBook and some other areas within the expectations no body else gets cheated.


Company: Groupon
Country: USA
State: California
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