Stub Hub
Not worth the headache

I'll NEVER buy passes through StubHub again! I requested seats for that Kentucky Derby & had them delivered FedEx overnight (for $19.95) to wherever I had been likely to be keeping. There is also one more "fee" cost of 10% of the price which was not revealed in advance.

Your day before the Derby, I obtained a telephone call from somebody at StubHub who stated that I'd been delivered the incorrect seats. They questioned easily might generate to Indianapolis to switch them (that we decided to since I didn't understand the region and thought it had been a brief distance away). After I discovered how far it had been from wherever I had been remaining towards the resort they needed me to visit, I named them back & informed them that I really could not reach the required area & requested when they might provide my telephone number towards the different occasion so we're able to trade seats in the occasion. These were excessively rude about the telephone and explained I had a need to consider my seats towards the resort (which was 2 1/2 hours from wherever I had been, and of course I DID SO NOT NEED the seats however) which I'd no additional options. They'd not contact another celebration and insisted that I'd the seats in my own ownership given that they have been sent.

I acquired the FedEx bundle the night time prior to the occasion (comprising four seats in the place of two) and wound up needing to visit Indianapolis to switch four seats for that two that I'd ordered (and just decided to it so the different occasion might have the seats they'd requested) before the function that day. They'd not return the costs I'd settled & everybody I spoke to about the telephone was exceedingly rude.

Both workers who have been in the resort / trade area were good (and really apologized for that mix up) & explained they'd email me something special certificate worth $50 towards any potential purchase from StubHub due to the difficulty. It's been over fourteen days today and that I have not obtained something (that will be not really a large deal because I actually donot believe I'd care utilize it anyway).

If you should be considering buying passes through StubHub, I'd counsel you against it! You may save a few bucks per-ticket, however it can cost you much more in cash, period & power within the long term. It isn't worth the frustration.

Company: Stub Hub
Country: USA
Site: stubhub.com

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