Mi Windows and Doors
Warranty in question

I have been in my home for 9 years. I have recently contacted MI Windows and Doors about the seals on their windows. They are stating that the windows are covered under the warranty and that they will replace them. However, I have to measure, pay for the shipping, and install or have them installed myself. Keeping in mind that any error in measuring would be at my expense. Also, when I asked why I would have to pay for shipping they stated that the warranty just changed as of 1/1/10. How does a warranty change? Shouldn't they be responsible, and stand behind their work? Any advise would be helpful!

Company: Mi Windows and Doors
Country: USA

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