National Floors Direct
Wrong carpet delivered, supervisor no-show and $3700 not refunded

Warning: do not use this company!!!
This company took my money, sent a bunch of non-English speaking installers out with the wrong carpeting so I stopped them from installing it. National Floors Direct said they would resolve the issue and pulled the guys off the job. Tony (the supervisor from NFD) kept promising he would come out to resolve the issue but and stood me up on 2 occasions then he just stopped answering my calls. There is no supervisor above him. They have my $3700.00 and I still have a bare subfloor. I can't believe a franchise like the Red Sox associates with such a company — they rip off people and pay big bucks to the Red Sox for advertising. STAY AWAY! Donate your money to a good cause instead.

Company: National Floors Direct
Country: USA

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