Vacations direct usa
Scam

Please do not give your money to this company. I sign the contract under false pretenses. Matt Richards on their sales team told me after 90 days that if they didnt sell my properties I would get 100% of my money back. Well once I called them after my 90 days were up guess what they told me. THAT THE CONTRACT WAS NONREFUNDABLE!!! Their sales people lie!!! Even the Customer service manager Darren told me that Matt admitted that he told me that and they still didnt refund me my money. Just like the previous person who filed a complaint, the only customer service rep I usually get is Dillon. VERY RUDE!!! The only way we get updates is if I call. I have left multiple messages for the manager Darren and he still hasnt called me back. 1/22/10, I called again and spoke to another "Manager", again runaround and more lies. All they offered me is to lower the price of my timeshare so it will sell. NOT GOOD ENOUGH!!! I just wanted my money back and they said nonrefundable again even though it states no where on the contract that it is NONREFUNDABLE!!! Please stay clear of this company. I am considering legal action myself and calling my credit card company to dispute charges since I was told refundable!!!

Company: Vacations direct usa
Country: USA

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