CitiMortgage
Lost $500 and $1000 Payments Caused Late Fees and Defaults

CitiGroup bought my loan back in November of 06, and ever since then it has been a nightmare. They started off okay until they lost $500. They found it in someone else's account. Then back in July of last year they lost $1000, and they still have not found it. When my bank talked to them and asked why I was not up to date, all they could say was that I had not paid this month's bill. The part that confused me and my bank is that all my payments are made through bill pay. My bank is trying to help them and tell them that the payments were sent out and that they received them, and it wishes all the late fees to be taken off my account and off my credit report.

As far as we can see, all the payments have been made. Well, I have now received a new letter stating that it is not just $1000 in default but $2000! This company should be put out of business. I thought that when you buy a home it should be good and joyous as long as you do your part of the deal... I guess not when Citi is involved!

This is the worst company in the world and no one should do business with them!

Company: CitiMortgage
Country: USA
State: Nevada
Site: citimortgage.com

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