Yahoo!
Unmonitored chatrooms with malicious links and spyware ads

To my personal disgust, at first I thought Yahoo would be a friendly place, a reliable and trustworthy community where there was real customer service, where serious problems were dealt with properly and quietly, and where even children could be safe from today's violence. This is not the case.

You pick up Yahoo Instant Messenger, a quaint little tool that allows you to contact friends and keep them on a list. It even has its own little utilities and some interactive backgrounds. Pretty cool. Pretty slick.

The problem, however, arrives upon entering any given chatroom. Not only are those chatrooms never monitored, but people have actually made and sold illegal programs created for the sole purpose of manipulating existing Yahoo commands that normally nobody is able to use. Those programs are called Booters, and a great deal of the Booters offered online are actually very deadly viruses, so fortunately for us, most would-be chatroom terrorists are utterly fragged.

There is no chat filter. People can post links to malicious websites, even porn sites, or popup spawners. Let us not forget the advertisements that cycle through in the Yahoo chatroom. They carry adware and spyware (Ad-Aware and Spybot Search and Destroy help).

I brought this to customer service's attention months ago and received only a heartless automated reply assuring me that something would be done to correct the situation. But nothing is being done.

Company: Yahoo!
Country: USA
State: Nationwide
Site: yahoo.com

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