Babies R Us
Poor Customer Service

I had purchased something from the website and went to the store to pick it up. The associate refused to give me my product without the confirmation email printed out. She would not let me read off the confirmation number. She said she had to see it on paper from the email I was sent. After telling me that what I was telling her was incorrect and being argumentative, she called her manager over and said told her manager in front of me that I was being combative. The manager would not give me my product but was more than happy to return it.

Company: Babies R Us
Country: USA
State: Virginia
City: Richmond

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