T-Mobile
Four Hours Trying to Activate Phone, Transferred Nineteen Times
- 06-16-2011
- 20
I thought I'd try T-Mobile... They are the worst phone company ever. I spent four hours trying to get my new phone activated. They had no record of me, my account, my phone, or anything even though I had the email and the paperwork that came with the phones. I got transferred to nineteen different people who could not help me at all. I have my entire family on T-Mobile and I will personally make sure every one of them switches. T-Mobile has the absolute worst customer service I've seen in years. They act like they are doing me a favor by letting me get a phone. I pay their paycheck. So do you. If you are lucky to even get a person who speaks f-ing english, good luck!!!
Company: T-Mobile
Country: USA
State: Texas
City: Arlington