Cricket Wireless
Signal Dropped to Zero at Home and Support Told Me to Move

Mobile Phones

I had good signal strength at my home for over a year and a half for my Droid and broadband thru Cricket Wireless —poor service, but good signal. That all changed two months ago, the signal strength has now dropped to zero. When I called Cricket in India they told me I need to move my home; my home which has had good service for over a year. After calling in a month later with no resolution, the call center in Central America told me to solve the problem simply move. I asked them to speak with someone in the USA and was disconnected. I called back and was given a disconnected number to POCKET in the United States. I feel very bad for this companies customers, and very bad for any shareholder vested in this company. This is the worst customer service I have EVER received from any of the major carriers.


Company: Cricket Wireless
Country: USA
  <     >  

RELATED COMPLAINTS

Cricket Wireless
Broadband customer service non-existent and calls disconnected

Freedom Wireless Bolingbrook
Cricket Communations, INC Cricket & Freedom Wireless Dishonest Return Policy

Cricket Wireless Broadband
A real ripoff

Cricket Wireless
Lost Phone Cannot Be Shut Off and Billing Questions Unanswered

Cricket Wireless, Leap Wireless
The WORST VALUE Cell Phone Service Out There, Non - Existent Customer Service, Dishonest Store Owners, Dishonest Company All Togethe

Cricket Wireless
Unlimited Web Claim Capped At 2MB With $10 Per MB Charges

Cricket Wireless
Weak signal, rebate runaround and unreliable modem service

Cricket Wireless
No Signal in Supposed Coverage Area on Three Phones

Cricket Wireless
Phone Disconnected Despite On-Time Payment, Double Charged, Refund Refused

Cricket Wireless
Service Disconnected Four Times After Payments, Poor Support