T-Mobile
Replaced Phone Nine Times as Screens Kept Failing

So my family and I have been with t-mobile for a very long time. Their company was the one we started off with and have never switched. Over the last 3 years we have been having quite a bit of trouble with everything about t-mobile. Also I have had to replace my cell phone 9 times all within 6 to 9 months of each other. I started with a small old flip phone with a white faceplate and the screen stopped working, then I went to a slider phone and the screen also stopped working, and every other phone I had since then has had the exact same problems. Every single time the screen ends up shutting completely off and then I have to go and replace it. I cant even begin to think of how much money I have spent going to pawn shops and buying off other people because, when I would go to a store I would get no help and end up walking away worked up and annoyed.

The customer service in the 3 different stores I have been to has been equally disappointing and unhelpful. So a word to the wise, do not get t-mobile for your service provider. You will end up being disappointed, angry, and phoneless within 6 months of your signing up for it.

Thanks t-mobile,
Sincerely,
Jamie

Company: T-Mobile
Country: USA

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