AT&T Wireless
Canceled Service Four Months Ago and $500 Deposit Still Not Refunded

Just wanted to say that I have cancelled my service with AT&T for 4 months now and still did not get my deposit of $500 back yet as they keep telling me that it has been sent out, but why haven't I received it yet?

I get put on the biggest run around whenever I call the customer service of AT&T! I mean who trained these people? I have worked in a customer service role before and from what I know some of the people do not even have manners in talking to people (at AT&T).

Anyways, I have been fighting to get my money back and still haven't received it. Aimlessly, I am calling their customer service department on a weekly basis and I keep getting the same story for the past 4 months now!

What is one supposed to do in a situation like this?!

I have moved back to Canada and am still awaiting for my deposit... I should try and find out if I can get my money back with interest for the length of time that it has taken them.

Company: AT&T Wireless
Country: USA

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