Verizon Wireless
Returned air card in 2008 but billed and sent to collections

Mobile Phones

I bought a air card in 2008 carried it home, tried it out about 4 pm it did not work, I carried it back about 5pm, the same day, and received a full refund. A few weeks later Verizon sent me a bill for service, I went back to the store talked to Dan Burnette I told him Verizon was charging me for service but I had returned the air card. I gave him my receipts proving that I had returned the air card, he made copies sent them to Verizon wireless, but Verizon continued to bill me anyway. I did not pay the bill that I did not owe so Verizon sent the bill to collections all three collections agencies. I contacted the agencies faxed my receipts to them and the agencies took the charges off but next year Verizon put the charges back on my credit report. I would dispute the charges again, Verizon would put the charges back on my credit report the next year, this continues, I talked to several Lawer over the years they told me to pay the bill that I do not owe. I wrote The Federal Trade Commission told them my problem, I tried to get in touch with TV problems with no success, what do poor people do other than pay the bill we do not owe.


Company: Verizon Wireless
Country: USA
State: Michigan
City: Southfield
ZIP: 48033
Address: 26935 Northwestern Hwy Ste 100
Phone: 18662661445
  <     >  

RELATED COMPLAINTS

Verizon
Billed After Cancelling Service And Returning Equipment

Verizon
Unknown OAN Charges on Lifeline Phone Bill for Seven Years, Refund Limited

Verizon
Collection Bill of $43.50 for Bundle Never Installed or Billed

Verizon Wireless
Switched wireless account to spouse, now billed by two companies

Verizon Wireless
Bills Always Different, Final Bill Reached $630 With Interest and Made-Up Fees

Verizon Wireless
Bill Claimed $637 but Charges Added Up to $337 After Phone Return

Verizon
Third Party Sales Contractors Raised Business Bill From $249.93 to $400.93

Ranger American
Lousy Customer Service