Google Maps
Voice navigation unavailable after app update, unsafe while driving

Mobile Phones

Much to my horror; I was in the city (I live in a rural area, and travel to the city often) and discovered while driving my reliable, 'second brain' google maps voice assistant was not available. I almost had an accident as I tried to quickly figure out where the directions were. Having to enter where you are is ridiculous; google knows where I am; not being able to use my voice activitated command to enable the voice direction was a risk to not only my safety, but everyone around me! Why has this been changed? I am forty-five years old; a professional that has to travel often for work, lost my husband four years ago, and have been thankful for every workshop I've attended because I could get there with the wonderful assistance of the previous google maps Navigation App. I have a conference to attend in two weeks, and will be frantically researching alternative apps because I hate the new update. I've been thankful for the assistance of Google Maps for over four years... Why on earth would you do this to people? Not cool!!!)


Company: Google Maps
Country: USA
  <     >  

RELATED COMPLAINTS

Google Maps
Old Google Maps Navigation removed without warning, new version unsafe

Google Maps
Street Names Wrong in Maps After Software Update

Google Maps
Google Maps gives wrong directions and leaves driver lost

Google Maps
Map Locations for Businesses Wrong 10 to 15 Percent of the Time

Google Maps
Maps Search Buries Wanted Place Among 450 Preferred Results

Google Maps
Update Outdated Pictures on Google Earth and Maps

Google Maps
Google Maps Repeatedly Sends Business Owner to Wrong Addresses

Google Maps
Gettysburg Battlefield Monuments Poorly Marked on Maps

Google Maps
Google Maps Directions Led to Wrong Kmart Locations

Sprint
Google Apps