Verizon
Windows vista - UltraLine Series 3 Model 9100EM and Gateway Windows Vista

My router won't respond to my desktop. All my other devices work fine wirelessly, but not the Ethernet for my desktop. The employees that work at Verizon help centers are a bunch of freaking morons. There are no problems with the wires i use. I always get 'error 651' when I try to connect. I have looked EVERYWHERE for a solution but I can't find one. I asked for help on live chat and wasted 30 min with the first moron trying to ask me if I had Internet service. Then he told me he will transfer me to the tech department. I am tired of Verizon and have been messing with this problem for over a freaking week now.

Company: Verizon
Country: USA

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