Verizon California DSL
DSL Internet Needs Rebooting Several Times Daily Despite New Equipment

HOW do we get thru to Verizon California regarding "high speed" DSL "service"? IT SUCKS. I have new router, new wireless wi-fi, new Dell desktop with Windows 7. DSL is the weak link. Everyday EVERYDAY I have to re-boot my router 2x or 3x and wait for the unit to 're-load / find the internet and get a new IP address assigned by DHCP. I called 611 and got computerized walk thru. EVERYTHING is OK at my end. I had to wait "less than 5 minutes" to talk to a representative. 15 minutes later I'm still on hold. No representative. Verizon DSL sucks. I finally hung-up.

Inexcusable. Or maybe Verizon DSL intentionally provide crappy service so we all have to switch to FIOS? Another thing, I'm supposed to be getting 150 MBPS but the screen says "connected at 100 MBPS" and AND the internet explorer trouble shooter says I'm only getting 70 MBPS = 1/2 of what I should be getting!!! I am SICK of this crap. Why should I pay for top dollar NEW computer items only to get screwed by a crappy, intermittent high speed internet 'service'?? Anybody know of a class action lawsuit vs. Verizon DSL.com? I'm all for it.

Company: Verizon California DSL
Country: USA
Address: 11011 La Paz St
Phone: 7609488110
Site: verizon.net

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