American Express
UK Customer Service Has Steadily Declined Since 1989

I am talking about AMEX in the UK - I have been a member since 1989 and have seen the service gradually go down. Today I don't think anyone should get a AMEX card in the UK.

Honestly you will regret it. Learn from someone that has been a customer for over twenty years.

Maybe it's different in the US - the UK AMEX has lost control of customer services. Too many complaints and they know it's too much to fix.

Shame cause when I first joined in 1989 they were really not bad. Mind you I only started having problems about 5 years ago. So maybe they were already bad but I wasn't doing much with them.

Company: American Express
Country: USA

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