Home Depot
No Cart for Underlayment and Poor Help in Store

I went to Home Depot today to pick up a few things, and the last thing I needed was underlayment. I needed two sheets. My hands were already full of stuff, so I went looking for a cart to put the underlayment on. I could not find one, so I went to a cashier. Big mistake. Otis did not know where I could get one, so he told me to go to the back section of the store because that is where they are kept. I went to the back, and the only carts I saw had stuff on them. I never did find one.

I went back to the underlayment and helped myself. By the way, nobody asked me if they could help me. I pulled down the first three pieces, which were no good. Then I pulled down the next two that I wanted. I had to let them slam on the floor because I am a little woman. I took the other stuff I had up to Otis's register and told him I would be right back. I went back to get my underlayment and had to drag it through the store.

I paid for my stuff, and Otis asked if I needed any help. I said, "Not now I don't," and I dragged the sheets outside to my truck. Another employee asked if I needed help, and I told him the same thing. When I got to my truck, two very nice young men were walking by and asked if I needed help getting the sheets into it. I let them help me. Then I left and realized that I did not have one of my items that I thought I had paid for, so I had to turn around and go back. I went to Otis's register again, and there was my other item. I paid for it and left. I will not go back to that store.

Company: Home Depot
Country: USA

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